The Illinois Department of Human Services has implemented a free emotional support text line to help Illinoisans cope with the increasingly long list of stressors in our lives right now.

Q: Who is eligible for the statewide telehealth services hotline? How can I sign up?
A: A person is eligible if they are showing COVID-19 symptoms, or is at a high risk of contracting the virus, but does not require emergency or inpatient care, and can be digitally monitored at home. The OSF Hotline number is now available: (833) 673-5669. More information can be found at

Q: What services are provided through the telehealth services hotline?
A: Pandemic Health Workers (PHWs) will virtually visit recipients daily, deliver wellness kits that include essential tools to monitor their health, and follow-up over a 14-day period to ensure no further assistance is needed. Wellness kits will include items such as thermometers, pulse oximeters, blood pressure cuffs, and alcohol wipes.

Q: Where can I access the statewide mental health support hotline (Call4Calm) the Governor announced?
A: The Department of Human Services launched a free emotional support text line, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text:
• For English text “TALK” to 5-5-2-0-2-0
• For Spanish text “HABLAR” to 5-5-2-0-2-0
• Individuals can also text key words such as “unemployment” or “food” or “shelter” and will receive information on how to access these services.

We are in this together, and there is help available to those who need it.

Category: COVID-19

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Welcome to the official website of Senator Michael E. Hastings. Please fill out our contact form to contact Senator Hastings directly or you may call any of our offices. We look forward to hearing from you.

Springfield Office:
111 Capitol Building
Springfield, IL 62706
(217) 782-9595

East Office:
813 School Ave
Matteson, IL 60443

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Frankfort, IL 60423
(815) 464-5431

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